Subscription Policy

 

At Gen Z Glow, we are committed to providing you with a seamless and convenient skincare experience through our Fruity Facial Kit subscription service. By subscribing, you’ll enjoy regular deliveries of your favorite skincare products at a discounted price. Here’s everything you need to know about our subscription policy:

 

1. Subscription Options & Discounts

We offer flexible subscription options to suit your skincare needs and delivery preferences:

  • Every 2 Months: Get 10% off your order with regular deliveries every 2 months.
  • Every 3 Months: Save 8% on your order with deliveries every 3 months.
  • Every 4 Months: Enjoy 5% off your order with deliveries every 4 months.

2. Billing Cycle

  • Your subscription will be billed upfront at the time of your first order.
  • Subsequent billing will occur based on the delivery frequency you selected (every 2, 3, or 4 months) on the anniversary of your initial order date.
  • Each billing cycle includes the discounted price based on the subscription interval you choose.

3. Delivery & Shipping

  • We offer free shipping on all subscription orders.
  • Deliveries will be sent according to the frequency you’ve selected (every 2, 3, or 4 months).
  • You will receive a confirmation email with tracking information once your order has been dispatched.

4. Managing Your Subscription

  • You can manage your subscription directly through your account on our website, where you can update your shipping address, change your subscription frequency, or cancel at any time.
  • Changes to your subscription will take effect for the next billing cycle. If you wish to adjust or skip an upcoming delivery, please make sure to update your settings at least 48 hours before your next scheduled order.

5. Cancellations & Modifications

  • You may cancel your subscription at any time through your account, or by contacting our customer service team.
  • Cancellations must be requested before the next scheduled shipment to avoid being charged for that cycle.
  • Modifications to your subscription, including product selection, delivery frequency, or shipping address, can be made at any time before the next shipment date.

6. Refunds & Returns

  • Subscriptions are non-refundable once an order has been shipped, but if there is a problem with your order (such as damaged or defective products), please contact our customer support team within 14 days of receiving your package for assistance.
  • Due to the nature of subscription orders, we do not accept returns for opened or used products.

7. Price Changes

  • Gen Z Glow reserves the right to adjust subscription pricing or discounts at any time. You will be notified in advance if any changes are made to your subscription plan.

8. Gift Subscriptions

  • You can send a Gen Z Glow Fruity Facial Kit subscription as a gift. The recipient will enjoy all the benefits of our subscription service, and you can choose to pay for one or more billing cycles upfront.

9. Customer Support

  • If you have any questions or need assistance with your subscription, our customer support team is available to help. Reach out via our contact page or email at genzglowvibes@gmail.com.

By subscribing to our Fruity Facial Kit, you agree to the terms of this subscription policy. Thank you for choosing Gen Z Glow, and we look forward to supporting your skincare journey!