Shipping policy

Free Shipping on all orders within Pakistan.

Delivery time usually takes 3-5 business days depending on your location. Please note that delivery times may vary based on external factors like weather or holidays.

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

All products are carefully packaged to ensure they arrive in perfect condition.

Return & exchange Policy:

We accept returns within 7 days of receiving the product, provided the item is unopened and in its original packaging.

If the product is damaged or defective upon arrival, please contact us within 48 hours of delivery for a replacement.

Used or opened products cannot be returned due to hygiene and safety reasons.

How to Return:

To initiate a return, please contact our customer support team at genzglowvibes@gmail.com or at +923183352527 with your order details.

We will guide you through the return process, and you will be provided with a return address.

Customers are responsible for return shipping costs unless the product was defective or damaged during shipping.

For more information, feel free to reach out to our customer support team. Your satisfaction is our priority, and we are here to assist you with any concerns you may have regarding shipping or returns.